Quality Watchdog Guarding Your Peace of Mind
Life-do.Plus is committed to strengthening its quality assurance system company-wide to safeguard product safety and reliability.
Guided by the principle of “building quality into every process,” we have established mechanisms to ensure quality throughout all stages—from design and manufacturing to inspection, shipping, and customer support.
Overview of the Quality Assurance System
Each department works together to promote quality assurance as follows.
Sales and Logistics Department
Quality Control Department(Product Quality Assurance)
Product Development Department
Manufacturing Department
Quality Assurance Department
Life-do.plus is establishing and promoting systems for “quality assurance” in all aspects.
Sense of Security
Our robust quality assurance system further strengthens confidence in our products.
- ISO 9001 certified, implementing quality management based on international standards.
- Holds manufacturing and sales licenses for quasi-drugs and cosmetics, ensuring strict compliance with laws and regulations.
- Operating under the principle that “the next process is the customer,” each department takes responsibility for building quality into the product.
Preventive Measures
Preventing quality defects through an independent perspective
| Quality Assurance Activities | Content |
|---|---|
| Design Quality | Implemented a 3-step design review process to verify risks from technical, management, and review perspectives. |
| Raw Material Quality | Quality verification through vendor evaluation, delivery specifications, incoming inspection, and verification against certificates of analysis |
| Manufacturing Quality | Enhanced process inspections, automated equipment implementation, cleanliness management, pest control measures, change control management |
| Inspection Quality | Liquid Chromatography Analysis, Microbial Testing, Trend Management, Process Capability Verification, Traceability Management |
Prompt Response
We will sincerely address any potential issues that may arise.
- Established a process flow for claims and nonconforming products, from root cause analysis to corrective actions.
- Achieved early detection of abnormalities and recurrence prevention through trend management of inspection data.
- We strive to respond promptly and sincerely to customer inquiries.
Evolution of Quality
Transforming Customer Feedback into Enhanced Product Value
| Product Development Process | Quality Assurance Initiatives |
|---|---|
| Product Concept Development | Market Research, Regulatory Compliance, Patent Verification |
| Prototyping & Design | Lab Prototyping, Recipe Design, Risk Verification |
| Prototype Development and Mass Production Feasibility Study | Verification of Process Capability and Long-Term Stability |
| Commercialization | Final confirmation of regulatory compliance and quality standards |
List of Certifications and Permits Obtained
| Authentication and Authorization | Content |
|---|---|
| ISO 9001 Certification | Quality Management System |
| Quasi-Drug Manufacturing License | A license issued by the national government authorizing the manufacture of quasi-drugs under the approval of the Ministry of Health, Labour and Welfare. |
| Quasi-Drug Manufacturing and Sales License | A license granted by the national government authorizing the sale of quasi-drugs under the approval of the Ministry of Health, Labour and Welfare. |
| Cosmetics Manufacturing License | A license issued by the government authorizing the manufacture of cosmetics |
| Cosmetics Manufacturing and Sales License | A license issued by the government authorizing the sale of cosmetics |
| Other Related Permits | Compliance with Legal Standards for Manufacturing and Distribution |
Our Mission
Quality is the invisible proof of trust.
Life-do.Plus, as a quality assurance professional, will continue to safeguard your peace of mind and satisfaction.
We will never cease evolving our quality standards and will continue to strive for better product development.